If this scenario applies to your current situation, simply remove the microSD card from the computer and see if the error message clears. On Windows 7 and Windows 8.1, this is reported to interfere with the mounting process and produce an error message. Removing the microSD cardĪnother verified reason for the “Sorry, there was a problem mounting the file” error message is that you have an active microSD card when you try to mount the ISO file.
Follow the instructions that you feel are most appropriate for your current situation. This can be done manually or with a free utility. If the error message “Sorry, there is a problem mounting the file” appears in this scenario, it can be fixed by removing the sparse attribute. This usually happens on Windows Server and Windows 10. If you reach this point without success, likely, the ISO file is not mounted correctly because the sparse attribute is set.
Set the image again and see if you still get the same error message. In the ISO file properties screen, go to the General tab and make sure the Read-only option (next to Attributes) is checked. You can also select it and press Alt + Enter to get to the same screen. Navigate to the location of your ISO file, right-click on it and select Properties. Close the Registry Editor and restart your computer. Right-click the lower filters and select Delete. Then go to the right panel, right-click on the top filters and select Delete. HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass. After backing up, use the navigation pane (left pane) to access the following registry subkey:. Save the backup to a suitable location, give it a name, and make sure that the export scope is set to All. To do this, go to File -> Export in the Registry Editor. Let’s start by backing up the registry, just in case things don’t go as planned. When prompted, click “Yes” to grant administrator rights. 
Then type “Regedit” and press Enter to open the registry editor.
Press the Windows + R key to open the “Run” dialog box. Restore the disk image driver using the registry editor To fix the “Sorry there was a problem mounting the file” error in Windows 10 ISO file is locked or the disk image driver is corrupted. The MicroSD card is interfering with the mount. Drive letters are interfering with the installation. There are several reasons related to this error in Windows 10, but here are some possible reasons: What caused the “Sorry there was a problem with the file mount” error in Windows 10 Restore the disk image driver using the registry editor. To fix the “Sorry there was a problem mounting the file” error in Windows 10. What caused the “Sorry there was a problem with the file mount” error in Windows 10.
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